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	<title>Comments on: How online reviews can make or break your business</title>
	<atom:link href="http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/</link>
	<description>By a community manager, for community managers</description>
	<lastBuildDate>Wed, 19 Jun 2013 08:17:43 +0000</lastBuildDate>
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		<title>By: Billie A. Bartow</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-35892</link>
		<dc:creator>Billie A. Bartow</dc:creator>
		<pubDate>Fri, 15 Mar 2013 02:38:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-35892</guid>
		<description><![CDATA[Yet restaurants and establishments fluffs their own pillow by posting their own reviews over at zagat and google local. I think we can&#039;t control how people perceive our restaurants as first impressions does last and resonate. It falls to us to orient our staff about propriety. ]]></description>
		<content:encoded><![CDATA[<p>Yet restaurants and establishments fluffs their own pillow by posting their own reviews over at zagat and google local. I think we can&#039;t control how people perceive our restaurants as first impressions does last and resonate. It falls to us to orient our staff about propriety. </p>
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		<title>By: Mae</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-34645</link>
		<dc:creator>Mae</dc:creator>
		<pubDate>Mon, 31 Dec 2012 05:27:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-34645</guid>
		<description><![CDATA[Indeed! A proactive approach is important to building that base of reviews. Again, critical to ask for honest feedback and not incentivize for a review. ]]></description>
		<content:encoded><![CDATA[<p>Indeed! A proactive approach is important to building that base of reviews. Again, critical to ask for honest feedback and not incentivize for a review. </p>
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		<title>By: Adi Gaskell</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-33643</link>
		<dc:creator>Adi Gaskell</dc:creator>
		<pubDate>Sun, 09 Dec 2012 10:05:27 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-33643</guid>
		<description><![CDATA[Good find, thanks Andrea.  It will be interesting to see how this case pans out.  ]]></description>
		<content:encoded><![CDATA[<p>Good find, thanks Andrea.  It will be interesting to see how this case pans out.  </p>
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	<item>
		<title>By: Andrea</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-33642</link>
		<dc:creator>Andrea</dc:creator>
		<pubDate>Sun, 09 Dec 2012 07:53:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-33642</guid>
		<description><![CDATA[Fascinating case here of a woman being sued for a negative review 
  &lt;a href=&quot;http://news.cnet.com/8301-17852_3-57557721-71/negative-yelp-post-lands-reviewer-with-$750k-suit/&quot; rel=&quot;nofollow&quot;&gt;http://news.cnet.com/8301-17852_3-57557721-71/neg...&lt;/a&gt; ]]></description>
		<content:encoded><![CDATA[<p>Fascinating case here of a woman being sued for a negative review<br />
  <a href="http://news.cnet.com/8301-17852_3-57557721-71/negative-yelp-post-lands-reviewer-with-$750k-suit/" rel="nofollow"></a><a href="http://news.cnet.com/8301-17852_3-57557721-71/neg" rel="nofollow">http://news.cnet.com/8301-17852_3-57557721-71/neg</a>&#8230; </p>
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		<title>By: Adi Gaskell</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-32208</link>
		<dc:creator>Adi Gaskell</dc:creator>
		<pubDate>Wed, 03 Oct 2012 13:55:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-32208</guid>
		<description><![CDATA[Too add further weight to this, research has shown that 64% of people searching for a restaurant on their mobile convert within the hour 
  &lt;a href=&quot;http://searchengineland.com/study-64-percent-of-mobile-restaurant-searchers-convert-immediately-or-within-an-hour-135188&quot; rel=&quot;nofollow&quot;&gt;http://searchengineland.com/study-64-percent-of-m...&lt;/a&gt; ]]></description>
		<content:encoded><![CDATA[<p>Too add further weight to this, research has shown that 64% of people searching for a restaurant on their mobile convert within the hour<br />
  <a href="http://searchengineland.com/study-64-percent-of-mobile-restaurant-searchers-convert-immediately-or-within-an-hour-135188" rel="nofollow"></a><a href="http://searchengineland.com/study-64-percent-of-m" rel="nofollow">http://searchengineland.com/study-64-percent-of-m</a>&#8230; </p>
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		<title>By: im_pinoy</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-31915</link>
		<dc:creator>im_pinoy</dc:creator>
		<pubDate>Wed, 19 Sep 2012 16:15:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-31915</guid>
		<description><![CDATA[Theres really a BIG DIFFERENCE! Nice tips! ]]></description>
		<content:encoded><![CDATA[<p>Theres really a BIG DIFFERENCE! Nice tips! </p>
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		<title>By: Adi Gaskell</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-31867</link>
		<dc:creator>Adi Gaskell</dc:creator>
		<pubDate>Tue, 18 Sep 2012 16:29:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-31867</guid>
		<description><![CDATA[Should be fixed now btw Guy :) ]]></description>
		<content:encoded><![CDATA[<p>Should be fixed now btw Guy <img src='http://www.adigaskell.org/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' />  </p>
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		<title>By: Adi Gaskell</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-31866</link>
		<dc:creator>Adi Gaskell</dc:creator>
		<pubDate>Tue, 18 Sep 2012 16:29:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-31866</guid>
		<description><![CDATA[Gartner reveal that they expect 15% of online reviews to be fake by 2014.  Must say I&#039;m surprised it isn&#039;t much higher. 
  &lt;a href=&quot;http://econsultancy.com/uk/blog/10721-15-of-social-media-reviews-will-be-fake-by-2014-report&quot; rel=&quot;nofollow&quot;&gt;http://econsultancy.com/uk/blog/10721-15-of-socia...&lt;/a&gt; ]]></description>
		<content:encoded><![CDATA[<p>Gartner reveal that they expect 15% of online reviews to be fake by 2014.  Must say I&#039;m surprised it isn&#039;t much higher.<br />
  <a href="http://econsultancy.com/uk/blog/10721-15-of-social-media-reviews-will-be-fake-by-2014-report" rel="nofollow"></a><a href="http://econsultancy.com/uk/blog/10721-15-of-socia" rel="nofollow">http://econsultancy.com/uk/blog/10721-15-of-socia</a>&#8230; </p>
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		<title>By: Adi Gaskell</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-31768</link>
		<dc:creator>Adi Gaskell</dc:creator>
		<pubDate>Sun, 09 Sep 2012 18:28:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-31768</guid>
		<description><![CDATA[Ok leave it with me, I&#039;ll see what I can do with that.  Thanks for the feedback. ]]></description>
		<content:encoded><![CDATA[<p>Ok leave it with me, I&#039;ll see what I can do with that.  Thanks for the feedback. </p>
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		<title>By: Guy Cousineau</title>
		<link>http://www.adigaskell.org/blog/2012/09/03/how-online-reviews-can-make-or-break-your-business/#comment-31767</link>
		<dc:creator>Guy Cousineau</dc:creator>
		<pubDate>Sun, 09 Sep 2012 18:10:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.adigaskell.org/blog/?p=1812#comment-31767</guid>
		<description><![CDATA[yes exactly - the share bar covers up the text making the article hard to read. ]]></description>
		<content:encoded><![CDATA[<p>yes exactly &#8211; the share bar covers up the text making the article hard to read. </p>
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